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Notices

Where to find it: Team app > Today > Notices bell

What it's for

Notices is your list of messages from the office: new jobs, changes, cancellations and answers to your requests. You open it from the bell.

What you can do here

  1. On Today, tap the bell in the top right. A number on it counts the notices you have not read. The screen that opens is titled Notices, with a Back button.
  2. Read the list, newest first. Each notice has a short heading in capital letters, such as Start time changed, then when it came, then the message. A dot marks one you have not read.
  3. Tap a notice that belongs to a job. It opens that job and marks the notice as read.
  4. Tap Mark all read at the top to clear every dot at once. It only shows while you have unread notices.
  5. Tap Back to return to Today. The number on the bell is gone once you have read everything.

What you see

  • Bell. On Today. It opens Notices. The number on it is how many you have not read.
  • Back. Returns to the screen you came from.
  • Mark all read. Marks every notice read. It shows only while some are unread.
  • Heading. The kind of notice. Examples are Start time changed, Schedule change, Hours approved, Time off, Reimbursement, Supplies, New job and Canceled. A note from your Client Success Manager is another kind.
  • Time. When the notice came, such as just now, minutes ago, hours ago or a date.
  • Unread dot. Marks a notice you have not read yet.
  • Message. What changed, in a sentence or two.

Common problems

  • You see No notices yet. Nothing has come up. New jobs, changes and cancellations show up here as they happen.
  • A message says your notices will load when you are back online. You have no signal. Open Notices again when you have signal.
  • A message says it could not load your notices. Check your connection and try again.
  • You still need to act on a notice. Tap the notice if it opens a job. For anything else, tell your Client Success Manager.

Related

Still stuck?

Message your Client Success Manager, or see Team Serenity help for sign-in and app questions.