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Messages
Where to find it: Team app > Messages
What it's for
Messages is your own chat with your market's office. Write about a job, your schedule or supplies, and read the office's answers.
What you can do here
- Tap Messages at the bottom. Your chat with the office opens, oldest at the top and newest at the bottom.
- Type in the Write to the office box at the bottom, then tap Send. Your message shows on the right side of the chat.
- The office answers in the same chat. You get a notification on your phone when they write. If notifications are off, the answer comes by text instead.
- Pull down on the chat to check for new messages. It also checks by itself every 30 seconds while it is open.
What you see
- Chat. Your messages on the right, the office's on the left. Each shows who wrote it and when.
- Write to the office. The box for a new message. A message can be up to 2,000 characters.
- Send. Sends your message to the office. It is grey until you type something.
- Notifications are off. Shows when the app can't send you notifications. Tap Turn on notifications or Open Settings to fix it.
Common problems
- You see No messages yet. Nobody has written yet. Write to the office about anything you need.
- A message says No signal. You are offline. Your message did not go. Tap Send again when you have signal.
- A message says that is a lot of messages at once. Wait a few minutes, then send again.
- The office's answers come by text, not in the app. Turn on notifications for the Team app. Tap the button in the Notifications are off box.