Team Serenity Help Center

Schedule

Where to find it: Team app > Schedule

The Schedule tab shows your whole week, one box per day, so you can see which days you work and what is booked.

Tap Schedule at the bottom. The top says This week and Next week, and the dates for that week sit under the title. A week runs from Sunday to Saturday.
Read the seven day boxes. Each one shows the day and, on the right, how many jobs you have and how long they are in total. A day with nothing booked says Off. Today has a Today badge.
Look at each job row. It shows the arrival time, the client name, then the service, the city and the length. A Done badge shows on jobs you finished. Other jobs show an arrow.
Shop time, meetings and other work tasks show as dashed rows in the same day. They show the time, then the kind of task and its title. You cannot open them.
Tap Next week to look ahead. Tap This week to come back.
Tap a job row to open Job details for that job.

This week, Next week. Switch between this week and next week. Each runs from Sunday to Saturday.
Date range. The first and last day of the week you are looking at.
Day box. One box for each day. The right side shows the number of jobs and the total time, or Off.
Today badge. Marks the box for today.
Job row. Arrival time, client name, then service, city and length. Tap it to open Job details.
S+ and Early. Small tags by the client name. S+ is an S+ member. Early marks a client who asked for an early start.
Done. Shows on a job you already finished, in place of the arrow.
Dashed rows. Work tasks that are not client jobs, such as shop time or a meeting.

A day says Off, but you thought you were working. Nothing is booked for you that day. Check My hours for the days you said you can work, or ask your Client Success Manager.
A job you expected is missing. It may have moved or been given to someone else. Tell your Client Success Manager. The Notices bell shows changes and cancellations.
You want different days every week. Open My hours and use Change my schedule. That page is for your regular days and hours.