Team Serenity Help Center

Job history

Where to find it: Team app > Account > Job history

Job history lists the jobs you finished, newest first, with the hours you worked and what happened to each tip.

Tap Account at the bottom, then tap Job history. The top says Job history, with a Back button.
Read a job card. It shows the date and the time you worked, then the client's first name and the service, then the street and city.
Look at the green tip line, when the job had a tip. A badge says Pending, On a paycheck, Refunded or Paid earlier. A sentence next to it says what that means.
Scroll to the bottom and tap Show older jobs to load 20 more. Keep tapping to go back through all your jobs.
Tap Back to return to Account. Your pay for the week is on the My pay tab.

Back. Returns to Account.
Date and time worked. The day of the job and how long you worked, such as 3h 30m worked.
Client first name and service. Who the job was for and what was booked.
Street and city. Where the job was.
Tip line. A green line with the tip, when there was one.
Pending, On a paycheck, Refunded, Paid earlier. Where the tip stands. Pending is not paid yet. On a paycheck is on a paycheck. Refunded means the tip was refunded. Paid earlier means it was paid before.
Show older jobs. Loads 20 more jobs, older than the ones shown. It shows Loading while it works.

You see No finished jobs yet. You have no finished jobs on record. Jobs show here after you Clock Out.
A message says this is your job history as of the last time you were online. You have no signal. Open Job history again when you are back online.
A job is missing or the hours look wrong. Tell your Client Success Manager the job and the times you worked so they can check it.
A tip says Pending. It is not on a paycheck yet. Check My pay after payday. If it is still missing, tell your Client Success Manager.